Privacy and Security Policy

Our Confidentiality Statement

The Patio Collection is dedicated to respecting your confidentiality and is aware of your need to safeguard personal information shared with our company (personal information is defined as any information by which you can be recognized, such as your name, address, telephone number, etc.). The purpose of confidentiality assurance is to inform you of what personal information we may collect from you when you visit The Patio Collection web site, how we utilize such information, and the options you have regarding our use of, and your ability to evaluate and correct, the information. Confidentiality assurance applies only to consumers accessing our web site from the United States.

Collecting Information About You

Customers can visit the majority of Patio Collection web pages without identifying yourself to us or revealing any confidential information about you. Our marketing department does at times track the Internet domain address from which people visit us and evaluate this data for trends and statistics, but individual user remain unidentified, unless you willingly inform us who you are.

There are times when you place an order, subscribe to our mailing list or participate in special offers and promotions that we may ask you to give us pertinent information about your self such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also retain a documentation of your online product purchases. Providing confidential information is always your choice. If you decide not to disclose information we ask for you may not be able to consummate an order on our website to purchase certain products.

Using Information About You

Confidential information you supply is used for internal purposes, such as confirming your order, subscription or registration, evaluating trends and data, notifying you of new products in our collection, services and promotions, etc.

Mindful of Children

At The Patio Collection we take exceptional care to protect the safety and confidentiality of children. Our website is a general audience site. We do not authorize children under the age of 18 to purchase products on our web site nor do we authorize anyone under the age of 13 to register with us. We also do not send email communications to persons that inform us that they are under the age of 13.

Children under the age of 13 should always request permission from their parents or guardians before offering any personal information to anyone online. We advise parents and guardians to partake in their children's online activities and use parental control or other web filtering tools to manage children's access to the web.

Cookies

Our web site does not use "cookies."

Third Party Links

Sometimes our web site may include links to web sites controlled and maintained by third parties, over which we have no power over. Privacy/Confidentiality policies on such linked sites may differ from The Patio Collection confidentiality assurance. You may visit linked sites at your own risk. We recommend reading the confidentiality policy of a linked site before sharing personal information on such a site.

Confidentiality Modifications

If we choose to modify our confidentiality assurance in whole or in part, we will notify you by posting a notice on our web site. Those modifications will go into effect on the date posted in the notice. The new policy will pertain to all existing and past users of our web site and will replace any prior inconsistent policies.

Our Security Policy

Spirit Elements believes in providing our clients a safe and secure shopping experience. We use Secure Socket Layer (SSL) encryption when collecting your credit card information on our web site. Our sophisticated encryption and authentication tools protect the security of your credit card information by rendering the information unreadable should anyone try to intercept it. Please note that we cannot warrant or guarantee the security of any information you transmit to or from our Web site, and you do so at your own risk.

To help ensure others will not have access to your credit card information while on patiocollection.com, we recommend closing your browser window when you have finished your visit, especially if your are using a computer in a public place, or are sharing a computer with someone else.

Comments

Your comments and ideas are extraordinarily important to Patio Collection. To help us advance our confidentiality assurance and practice, please furnish us with your feedback. You may Click Here to e-mail us or call us at 818-772-5100.